Welcome to Knife Store (operated by Knife Store, located at 2544 Valley Drive, Philadelphia, US 19103). By accessing our website at otfknifesalestore.com and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. Our store specializes in high-quality automatic knives, manual knives, and butterfly knives, catering to knife enthusiasts and collectors. We prioritize transparency, customer satisfaction, and compliance with applicable laws.

1. User Obligations and Responsibilities

As a user of Knife Store, you agree to:

  • Provide accurate and complete information during account registration and checkout.
  • Use our products responsibly and in accordance with local, state, and federal laws. It is your responsibility to ensure that owning or using knives purchased from our site is legal in your jurisdiction.
  • Not resell our products for commercial purposes without prior authorization.
  • Protect your account credentials and notify us immediately of any unauthorized access.
  • Adhere to our return and exchange policies, including eligibility criteria (e.g., items must be unused and in original packaging).

Note: Knife Store does not ship to certain remote areas and parts of Asia. By placing an order, you confirm that your location is eligible for delivery.

2. Product and Service Description

Knife Store offers a curated selection of knives, including:

  • Automatic knives (e.g., from brands like AKC, Boker, and Buck).
  • Manual knives (e.g., from brands like Boker, Cold Steel, and Byrd).
  • Butterfly knives and training knives (e.g., from Bear Cutlery and Benchmark).
  • Budget-friendly options and California-legal automatics.

All products are described accurately on our website. However, minor variations in color or design may occur due to manufacturing processes. We ensure that every knife meets high-quality standards, but if you receive a damaged or defective item, contact us immediately at [email protected] for a replacement.

Important: Butterfly training knives and any items showing signs of use, sharpening, or modification are non-returnable for safety and hygiene reasons.

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping

  • Standard Shipping: Carrier: DHL or FedEx. Cost: $12.95. Estimated delivery: 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50. Carrier: EMS. Estimated delivery: 15-25 business days after shipment.

Shipping times may vary based on destination. We are not liable for delays caused by carriers or unforeseen circumstances.

Payment Methods

We accept payments via Visa, MasterCard, JCB, and PayPal. All transactions are secure, and your payment information is encrypted. By completing a purchase, you authorize us to charge the total amount to your selected payment method.

Cancellations and Changes

Orders cannot be canceled or modified once processing has begun. If you need assistance, contact us within 24 hours of placing your order.

4. Intellectual Property

All content on Knife Store, including logos, product images, descriptions, and text, is the intellectual property of Knife Store or our suppliers. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use may result in legal action.

5. Returns, Refunds, and Exchanges

We stand behind the quality of our products. Our return and exchange policy is designed for your satisfaction:

  • Returns and exchanges are accepted within 15 days of delivery.
  • Items must be in original condition, unused, and in original packaging.
  • To initiate a return, email [email protected] with your order details and reason for return. Use our provided template for faster processing.
  • Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable.
  • For exchanges, if the new item costs more, you will pay the difference; if it costs less, we will refund the difference.

Customer Commitment: Our team of knife enthusiasts is here to help. Response time is within 24 hours on business days.

6. Limitation of Liability

Knife Store is not liable for:

  • Misuse of products beyond their intended purpose.
  • Delays or failures in delivery due to carrier issues or events beyond our control (e.g., natural disasters).
  • Indirect damages arising from product use, such as personal injury or property damage, unless caused by gross negligence on our part.
  • Legal repercussions if you violate local laws regarding knife ownership.

Our total liability for any claim related to your purchase is limited to the product’s purchase price.

7. General Provisions

These terms are governed by the laws of the United States. If any provision is deemed invalid, the remainder of the terms remains enforceable. We reserve the right to update these terms at any time; changes will be posted on this page.

For questions, contact us at [email protected]. Thank you for trusting Knife Store for your knife collection and everyday carry (EDC) needs. We are dedicated to your satisfaction and responsible knife ownership.